To determine the current state of your WallyHub, check the state of the lights on the Hub. If the Hub is plugged in and connected to the internet, you will see an orange light in a solid state to indicate the Hub is working properly.

If the lights on your WallyHub are Flashing, the Hub is searching for a network.

Light sequences on Second Generation Hubs

Hub Light FAQ State
Flashing Looking for Network
On (Solid) Online
Flashing (Slow) Online / On Battery
Flashing BLE Waiting
On BLE Connected
Flashing White Alert
On Ap Setup
Flashing Factory Reset
Flashing Firmware Update
Flashing

Light sequences on WiFi enabled First Generation Hubs

Left LED Right LED FAQ State
Flashing Off Booting
Off Off Power Up (Problem)
On (Solid) Off Power Up (Problem)
Flashing (alternating) Flashing (alternating) WiFi AP Mode (WiFi-enabled only)
Flashing On Network Connecting
Flashing On Network Up
On On Cloud Connected
On Quick Flash Data Upload
Both Blue and Yellow on at the same time (purple) flashing (alternating) for five seconds Both Blue and Yellow on at the same time (purple) flashing (alternating) for five seconds WiFi Error

Light sequences on Non-WiFi enabled First Generation Hubs

If you view a red flashing light on the left side, the Hub is having trouble connecting to your home network. If you view an orange flashing light on the left side of the Hub, you need to contact us to resolve the issue.

Left LED Right LED FAQ State
On Off Power Up
Off On Power Up (Problem)
Off Flashing Booting
On On System Up (No Ethernet)
Flashing On Network Connecting
Flashing On Network Up
On On Cloud Connected
On Quick Flash Off Data Upload
Off Flashing Reboot
? On Software Problem